Episode 107 – Kanban in Action with Marcus Hammarberg

MarcusHammarbergMarcus Hammarberg, co-author of “Kanban in Action” talks with Craig at YOW! West in Perth in a sometimes noisy coffee shop at the Parmelia Hilton Perth:

  • Craig’s quote on the book! “No mucking around … gets to the heart of kanban from the first page. A must-read!”
  • originally from Sweden, now working for The Salvation Army in Indonesia helping them become more effective
  • bitten by the Agile bug by demonstrating something embarrassingly small at the end of a sprint and yet he found the stakeholders were overjoyed at just seeing movement
  • Agile has changed many things that used to manual to be automated, such as testing and deployment, to fit in short cycles
  • Fred George’s talk “Agile Roots: Use JIT to Go Faster” at YOW! West (slides / video)
  • Marcus’ talks at YOW! West “Kanban in Action – A Practical Whirlwind Tour of Kanban” (slides / video) and “Impact Mapping: Drawing is Not the Point” (slides)
  • other books on Kanban include Henrik Kniberg’s “Kanban and Scrum – Making the Most of Both“, and David J. Anderson’s “Kanban” and “Lessons in Agile Management
  • Kanban slides on SlideShare led to writing the book with Manning
  • recommend “The Goal” by Eli Goldratt, the content is boring but the intriguing story keeps you reading
  • Kanban is trustworthy due to its principles: start where you are, limit the work in process, manage flow from idea to production
  • sprint is a crazy word, when running a physical marathon you should keep a pace that allows you to continue a conversation
  • slack will always occur, so plan for it, idle people is OK, we sell ideas not keystrokes per minute
  • “you can’t be more productive than not delivering a feature” – John Smart
  • recommended books include “Turn The Ship Around” by David Marquet (also see the TED talk) and “Reinventing Organizations” by Frederic Laloux
  • lessons we can learn from IT – simple visualisations, data that makes sense (you can’t improve what you can’t measure), be transparent on what is being worked on and meeting every day
  • not an Agile Coach but a Social Worker

TheAgileRevolution-107 (42 minutes)

 

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Episode 99: 99, Not Out!

Malcolm-Christmas-Card-front-3-620x400Despite not feeling well, a sick Renee, a very sick Tony and a trying not to get sick Craig, get the band back together to discuss all the latest in the Agile world, including:

TheAgileRevolution-99 (65 minutes)

Episode 89: Intersecting Service Management, People Development & Agile

IanKorrineJonesCraig gatecrashed the Australian ITSMF / ITIL conference, LEADit in Melbourne and in the hallway chats to Korrine Jones (an Organisational Development Consultant and running late for a plane) and Ian Jones (an IT Service Management expert) about how People Development and Service Management are intersecting with Agile and each other:

  • LEADit is the biggest service management conference in Australia – focus on disruptive service management, Agile, Lean, DevOps, Continuous Delivery
  • Challenges with virtual teams – not everybody is suited to working this way, need to take time up front on shared values and getting to know each other (and this can be done virtually if need be)
  • Measuring good teams – satisfaction surveys, team results, engagement levels
  • Agile Virtual ITSM Teams workshop
  • Opportunity for convergence between Agile and people development areas
  • Issue is how to translate Agile to Service Management – learn by continuous improvement and experimentation
  • Leading ITSM from Scrum to Kanban talk
  • Olanned work (continuous service improvement and BAU) and unplanned work (major incidents) and how to write story cards for service management teams
  • Moving from Scrum to Kanban moved the team from being reactive to proactive but they missed the cadence and planning and did not respect WIP limits, so went back to Scrum
  • Tracked number of points which represents delivered service improvement
  • Showcases are a challenge outside of an IT management team – who should come?
  • Problem Management Analysts use a Kanban wall to track incidents and impacts
  • Buy in increasing in IT Service Management community, but slow uptake
  • ITIL – when implemented well, it provides real benefits to the customer
  • DevOps Days Brisbane – Why You’re Destroying DevOps – many correlations to what DevOps is experiencing now to what ITIL experienced 10 years ago
  • ITIL has nothing about culture, rather it is just focussed on process unlike Agile and Lean, it is also often pushed from above and has a compliance way of thinking due to certifications
  • Nigel Dalton keynote – The Cloud: It’s Not About The Money
  • Need to continue to support and coach the ITSM community and collaborate

TheAgileRevolution-89 (33 minutes)

Episode 88: Scrum Australia Anticast

weisbartsaAdam Weisbart turns the tables hosting an anti-podcast where he interviews Craig, Renee & Tony at Scrum Australia 2014 in Sydney on their highlights from the conference. The conversation included:

* Adam Weisbart’s “Agile Antipatterns” talk and his awesome Agile Antipatterns cards
* Craig Smith’s “40 Agile Methods in 40 Minutes” talk (and the methods on the cutting room floor)
* Agile movements are just as important as methods
* Tony mentions the original Winston W. Royce “Managing the Development of Large Software Systems” waterfall paper – why??
* Henrik Kniberg’s “Scaling Agile @ Spotify” keynote
* Matthew Hodgson’s “Backlogs, Story Mapping and Star Wars” talk
* Knowing one of the organisers like Star Wars helps!
* Renee Troughton’s “Darth Vaderless Daily Scrums” talk
* Important to know the expectations that everyone else should be having on each other to have a good Daily Scrum
* Emparting to a new team how to do an effective daily scrum
* Renee and her obsession with origami cranes
* Own the silence…
* David Bale’s “Build Your Own Scaled Scrum” talk (built on Adam’s Build Your Own Scrum)
* Drop Bears 
* Australia has lots of blending, more common to break stories smaller as opposed to tasks, we make proper tea
* Adam’s new project: Agile Adlibs
* Making retrospectives fun…

TheAgileRevolution-88 (27 minutes)

Episode 87: Coffee From The Trenches with Henrik Kniberg

Henrik KnibergRenee and Craig catch up with Henrik Kniberg at Scrum Australia 2014 where he tries coffee for the first time in ten years at the Paramount Coffee Project (the best coffee in Sydney according to Renee). Apart from getting his verdict on the brew, they also talk about:

  • First time back in Australia in a long time to keynote at Scrum Australia 2014
  • Craig’s interview “Henrik Kniberg on Lean From The Trenches, Translating the Agile Manifesto and Living Agile” from Agile 2012 in Dallas on InfoQ
  • Scrum and XP From The Trenches” and how the book was written in 3 days
  • Ivory Tower Syndrome – you can get good at describing crap in a believable way if you don’t have connections to reality
  • Kanban and Scrum: Making The Most of Both
  • Spotify – 25 coaches with 25 pet approaches, the culture and the fundamentals in each cross functional team is the same, the purpose of organisations is not make life easy for the manager, it is to make it possible to deliver and learn fast
  • Tradeoffs – consistency vs flexibility in tools such as version control at Spotify
  • Spotify culture – started with Scrum, was fundamentally healthy, created by the mindset of the founders and the first few people
  • Spotify succeeded because the people who work there are passionate about making a great product – making a product where they also the customer – the new problem is keeping empathy for new users
  • Renee still buys CDs apparently!
  • Spotify is focussed on growth not profit – optimise for users loving the product – there will ultimately be one big player
  • Scaling Agile @ Spotify with Tribes, Squads, Chapters & Guilds” paper and “Spotify Engineering Culture Part 1” and Spotify Engineering Culture Part 2” videos
  • Scaling Scrum Masters and Agile Coaches – gradual ramp up since 2010, each coach has 2-3 squads, coaches are culure workers (a good example of investing in coaches)
  • On coaches, Spotify has shown it is probably harder to multitask roles than teams
  • Crisp – balance of independence versus freedom, runtime environment for consultants
  • Oath of Non Allegience – come to companies with toolboxes – how they work and which one is appropriate for the environment
  • Need some relation to the craft of the team as a coach – need to be open to blindspots
  • Henrik’s verdict on the the coffee… no spoilers, you will need to listen!

TheAgileRevolution-87 (40 minutes)

Episode 85: Scrum Australia 2014 Vox Pop

ScrumAusTony and a sometimes over-modulated Craig (with Renee popping up from time to time) roam the floor at lunchtime at Scrum Australia in Sydney and talk to some interesting Scrum folks along the way about their thoughts on the conference and the Scrum community in general:

TheAgileRevolution-85 (40 minutes)

Episode 81: Resetting Agile & Devops with Justin Hennessy

JustinHennessySitting in a sometimes noisy coffee shop on a unusually cold Brisbane day, Craig sits down for a chat with Justin Hennessy, a Scrum Master, Devops and System Administrator all rolled into one!

TheAgileRevolution-81 (42 minutes)