Episode 112: Inside Spotify with Anders Ivarsson

AndersRenee and Craig are at the Agile Australia conference and talk to Anders Ivarsson, an organisational coach at Spotify, and learn some of approaches that make Spotify tick:

  • Agile Australia talk “Autonomy and Leadership at Spotify” and workshop “Organisational Improvement: Design-inspired Problem Solving”
  • Agile Coaches spend time with squads versus a new role of organisational coach that looks at the culture, ways of working, vision and systemic wastes
  • Spotify is not a model
  • Original Spotify scaling paper, never imagined the spread or the impact
  • Spotify have shared a lot of the things that have worked well, but they do also have challenges as well – one is alignment across teams as the organisation gets bigger so they have been working on visualisation and prioritisation
  • Spotify Culture videos (Part 1 and Part 2)
  • use microservices to ensure that the organisation can work in the way they want to work – great autonomy but a challenge in keeping a consistent design language and customer journey
  • Agile culture is spread throughout Spotify, use what works rather than one particular approach
  • The Oath of Non Allegiance
  • POTLAC – Product Owner / Team Leader / Agile Coach – leadership cell at Spotify
  • use internal blogging to share Agile approaches and patterns, started to recognise the value of story telling
  • Agile Product Management in a Nutshell video – Henrik Kniberg is a genius at making things simple and understandable

TheAgileRevolution-112 (24 minutes)

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Episode 87: Coffee From The Trenches with Henrik Kniberg

Henrik KnibergRenee and Craig catch up with Henrik Kniberg at Scrum Australia 2014 where he tries coffee for the first time in ten years at the Paramount Coffee Project (the best coffee in Sydney according to Renee). Apart from getting his verdict on the brew, they also talk about:

  • First time back in Australia in a long time to keynote at Scrum Australia 2014
  • Craig’s interview “Henrik Kniberg on Lean From The Trenches, Translating the Agile Manifesto and Living Agile” from Agile 2012 in Dallas on InfoQ
  • Scrum and XP From The Trenches” and how the book was written in 3 days
  • Ivory Tower Syndrome – you can get good at describing crap in a believable way if you don’t have connections to reality
  • Kanban and Scrum: Making The Most of Both
  • Spotify – 25 coaches with 25 pet approaches, the culture and the fundamentals in each cross functional team is the same, the purpose of organisations is not make life easy for the manager, it is to make it possible to deliver and learn fast
  • Tradeoffs – consistency vs flexibility in tools such as version control at Spotify
  • Spotify culture – started with Scrum, was fundamentally healthy, created by the mindset of the founders and the first few people
  • Spotify succeeded because the people who work there are passionate about making a great product – making a product where they also the customer – the new problem is keeping empathy for new users
  • Renee still buys CDs apparently!
  • Spotify is focussed on growth not profit – optimise for users loving the product – there will ultimately be one big player
  • Scaling Agile @ Spotify with Tribes, Squads, Chapters & Guilds” paper and “Spotify Engineering Culture Part 1” and Spotify Engineering Culture Part 2” videos
  • Scaling Scrum Masters and Agile Coaches – gradual ramp up since 2010, each coach has 2-3 squads, coaches are culure workers (a good example of investing in coaches)
  • On coaches, Spotify has shown it is probably harder to multitask roles than teams
  • Crisp – balance of independence versus freedom, runtime environment for consultants
  • Oath of Non Allegience – come to companies with toolboxes – how they work and which one is appropriate for the environment
  • Need some relation to the craft of the team as a coach – need to be open to blindspots
  • Henrik’s verdict on the the coffee… no spoilers, you will need to listen!

TheAgileRevolution-87 (40 minutes)