Spotify have shared a lot of the things that have worked well, but they do also have challenges as well – one is alignment across teams as the organisation gets bigger so they have been working on visualisation and prioritisation
Renee and Craig catch up with Henrik Kniberg at Scrum Australia 2014 where he tries coffee for the first time in ten years at the Paramount Coffee Project (the best coffee in Sydney according to Renee). Apart from getting his verdict on the brew, they also talk about:
Spotify – 25 coaches with 25 pet approaches, the culture and the fundamentals in each cross functional team is the same, the purpose of organisations is not make life easy for the manager, it is to make it possible to deliver and learn fast
Tradeoffs – consistency vs flexibility in tools such as version control at Spotify
Spotify culture – started with Scrum, was fundamentally healthy, created by the mindset of the founders and the first few people
Spotify succeeded because the people who work there are passionate about making a great product – making a product where they also the customer – the new problem is keeping empathy for new users
Renee still buys CDs apparently!
Spotify is focussed on growth not profit – optimise for users loving the product – there will ultimately be one big player